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REBATE
3.8 | 173 Reviews

Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer

LG WKE100HVA

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer let you clean larger loads
  • Single Unit Vertical Design takes up half the floor space
  • Our Sleekest Center Control® Yet -LED display makes it easier to reach the controls
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash & dry settings

Quick Specs

  • Type: Combination Washer Electric Dryer
  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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Built-in Intelligence Takes Out The Guesswork

Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

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Helps Remove Allergens

The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

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Eliminate the Guesswork with Sensor Dry

A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

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Count on Quiet, Efficient Performance

Backed by a 10-year limited warranty, the LG Direct Drive Motor delivers quiet peace of mind with every load. Fewer moving parts means less noise and vibration, greater stability and durable performance you can depend on for years to come. Ultra-quiet operation makes it a great fit for second floor locations and smaller spaces such as condos or near bedrooms.

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Redefine Your Space

A sleek, streamlined look with scratch-resistant tempered glass doors are complemented by by rose gold trim.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

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A Smarter Home Starts with the LG ThinQ® App

The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your WashTower remotely, track and download cycles, connect with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues and hazards like clogged dryer ducts. ThinQ UP appliances receive software updates for new features and enhancements. Learn more.

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All You Want In Half The Space

Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

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Get It All Done In Less Time

Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

Built-in Intelligence Takes Out The Guesswork Forget about sorting or choosing cycles- built-in sensors use AI technology to detect fabric texture & load size, then customize wash motions and dry temps & more for advanced fabric care.

Helps Remove Allergens The LG WashTower™ can also handle common household allergens that attach to your clothing. The Allergiene™ wash cycle uses steam to remove up to 95% of common allergens such as dust, pet dander and pollen from your wardrobe .

Eliminate the Guesswork with Sensor Dry A built-in sensor detects moisture & auto adjusts drying time- saving energy with less wear & tear.

Count on Quiet, Efficient Performance Backed by a 10-year limited warranty, the LG Direct Drive Motor delivers quiet peace of mind with every load. Fewer moving parts means less noise and vibration, greater stability and durable performance you can depend on for years to come. Ultra-quiet operation makes it a great fit for second floor locations and smaller spaces such as condos or near bedrooms.

Redefine Your Space A sleek, streamlined look with scratch-resistant tempered glass doors are complemented by by rose gold trim.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

A Smarter Home Starts with the LG ThinQ® App The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your WashTower remotely, track and download cycles, connect with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues and hazards like clogged dryer ducts. ThinQ UP appliances receive software updates for new features and enhancements. Learn more.

All You Want In Half The Space Reinvent how you do laundry with room to add a sink, a folding table or organized storage-all with a sleek, streamlined look in half the space plus easy-reach controls. No step stool needed.

Get It All Done In Less Time Ultra Large capacity (4.5 cu. ft. washer & 7.4 cu. ft. dryer) fits more to save time on every load.

Features

  • Ultra Large Capacity 4.5 cu.ft. Washer and 7.4 cu.ft. Dryer let you clean larger loads
  • Single Unit Vertical Design takes up half the floor space
  • Our Sleekest Center Control® Yet -LED display makes it easier to reach the controls
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash & dry settings
  • Advanced washing performance with Allergiene™ Wash Cycle
  • Get the ThinQ® app to access smart functions and ThinQ Care™ alerts
  • Premium looks with real tempered glass doors designed to last
Dryer Programs
No. of Dryer Programs 6
Dryer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Small Load
No. of Dryer Options 7
Dryer Options Control Lock, Energy Saver, Less Time, More Time, Wi-Fi / Remote Start, Signal, Wrinkle Care
Drying Levels Damp, Less, More, Normal, Very
Manual Dry Times 60 min., 50 min., 40 min., 30 min., 20 min.
Temperature Settings High, Low, Low/Medium, Medium, Medium High
Laundry Appliance Capacity
Washer Capacity 4.5 cu.ft.
Dryer Capacity 7.4 cu.ft.
Summary
Product Color Graphite Steel (V)
Delay Wash Yes
Full Touch Electronic Control Panel with LED Display Yes
Electric Dryer Option WKE100HVA
Gas Dryer Option WKG101HVA
Series WashTower™
Touch Buttons Yes
Type Single Unit Front Load Washer and Dryer
Center Control® Yes
Energy
CEE Tier Tier 2
CEF 3.94
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
Washer Programs
No. of Washer Programs 6
Washer Programs Bedding, Delicates, Downloaded, Heavy Duty, Normal, Speed Wash
No. of Washer Options 9
Washer Options Sanitary, Signal, Control Lock, Tub Clean, Wi-Fi / Remote Start, Delay wash, Extra Rinse, Pre-wash, Steam
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Cool, Hot, Very Warm, Warm
No. of Spin Speeds 5
Spin Speeds High, Low, Medium, Medium / High, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
AI DD® Yes
AI Sensor Dry™ Yes
Allergiene™ Cycle Yes
Precise Temperature Control with Variable Heater Yes
Sanitary Cycle Yes
Sensor Dry Yes
Steam Technology Yes
Laundry Appliance Convenience Features
3 Minute Installation Check Yes
4 Adjustable Legs Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door No
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
FlowSense™ Duct Clogging Indicator Yes
Internal Water Heater Yes
Vent Type Vented
Venting Option 3 Way Venting
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
Smart Pairing Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Graphite Steel (V), White (W)
Aluminized Alloy Steel Drum Yes
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Large Circle Shiny Rose Gold Rim
Door Cover Tinted Round Tempered Glass
NeveRust™ Stainless Steel Drum Yes
Top Plate Steel
Certification
AAFA Yes
Power Source
Dryer Power Source Type Electric
Washer Electrical Requirements 120V, 10Amps
Dryer Electrical Requirements 240V, 30 Amps
Ratings CSA Listed
Washer Power Source Type Electric
Options/Accessories
LP Conversion Kit 383EEL3002D
Side Venting Kit 3911EZ9131X
Dimensions
Carton (WxHxD) 30 1/16" x 79 11/32" x 32"
Depth with Door Open 55"
Product (WxHxD) 27" x 74 3/8" x 30 3/8"
Weight (Product/Carton) 311 lbs / 346 lbs
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231029353

Quick Specs


  • Appearance

  • Type: Combination Washer Electric Dryer

  • Dimensions

  • Width: 27"
  • Height: 74.37"
  • Depth: 30.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Buy More Save More Rebate

Offer Expires: 4/3/2025 to 6/17/2025 Must be postmarked by: 8/17/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG and LG STUDIO Appliances. Rebate form must be postmarked by 8/17/2025.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 3/1/2025 to 4/30/2025 Must be postmarked by: 5/31/2025

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 5/31/2025.

LG Signature ThinQ Care Warranty Promo

Offer Expires: 4/3/2025 to 12/31/2025 Must be postmarked by: 2/28/2026

Purchase a qualifying LG product and register it through ThinQ app to extend the original 1 Year LG Signature Limited Manufacturer Warranty to 2 Years at no cost, valued up to $185. Rebate form must be postmarked by 2/28/2026.

Poster Image

LG WashTower™ Single Unit Design

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Poster Image

LG WashTower™ Center Control Panel

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.8 out of 5

68% of reviewers recommend this product.

5 Stars

Fantastic

NormEdwards 1/27/2025

We really love our new LG stacked washer and dryer. What a space saver
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Watchtower unit

Gossiperwings 1/15/2025

Beautiful watchtower unit and easy to use and the phone app is quite useful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great control placement

Bev404 1/14/2025

I purchased this about 6 weeks ago. So far I love it. Best thing about it is the fact that the controls are in the middle of the height of the 2 machine portion. No needing a step ladder to get tot the top controls All in all it has been a pleasure to use and does a good job.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great Features

JPeck13 1/13/2025

I purchased this machine almost a year ago and the features are great
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great location of controlsbev47

Bev47 1/9/2025

Purchased from Home Depot where sales staff were very helpful. The install went well and I love the washer/dryer unit. It looks good but the thing I love is controls are in the middle so no height involved to reach them.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Money well spent

Fly83 1/6/2025

Great unit for a great price This washer dryer combo preforms flawlessly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love It

Rediceman05 1/4/2025

I have really enjoyed this combo. It washes blankets and such my old full-size washer couldnt handle.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Good so far

Jsjkk 12/30/2024

Was hard for me to set up WiFi. Also lots of overheating error codes. But other than that its a good machine so far.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Kathy Ray 12/28/2024

I bought the tower washer and dryer and the soap dispenser is faulty. Keeps popping open sent me a new drawer and still faulty
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Good unit once I repaired it.

Procrastin8er 12/25/2024

The good: now that I fixed it this unit works well and is very quiet. You can barely tell that it is running The bad: I installed it and started performing tests as per the manual. It heated up but was kind of smokey? Then would not heat up only air dry. Contacted LG and that person said I needed my vent professionally cleaned... So I took apart my dryer myself and discovered that the tube with the element was detached from the back air port and was resting on the floor of the dryer. Which explains why the high limit fuse was blown no actual airflow through the tube when disconnected So I ordered some fuses swapped it out and good to go. Happily this unit disassembles pretty easily Had I not just DIYd it I fear Id still be waiting.. The Ugly: had unit delivered and there was some damage- front face of the dryer had some creases in sheet metal. Cosmetic only and Home Depot gave me some $ to compensate. Also the strike plate for the dryer door was cracked. LG sent me a new one to swap in. TLDR - delivery and quality control issues I had to fix myself to make this work. Happy now though.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Nancy1031 12/20/2024

I love it and such a space saver. Will recommend. Makes me want to do laundry
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Dont Buy LG products

Robert Quackenbush 12/19/2024

I was against buying LG to begin with however in my area theyre the only ones that have the tower combo washer/dryer From the purchased it took three tries to deliver it with two times. Their product was damaged upon insulation on the third try and getting it right they installed it improperly. Then it took them two different companies and three weeks later to not get it fixed for me to hire a handyman and have a fix in 15 minutes because they broke the vent pipe to the back when they pushed it in and didnt pay attention as they installed it which caused a D80 code which I notified them which prompted all these other Service issues and communicating with LG is almost nearly impossible. I knew better than to buy an LG. I just didnt realize it was this bad its to the point where if they would pay me back my money and come get their machine. Id want it out of my house. Oh and dont be fooled I even sent a letter to the CEO. The president didnt matter. My time is worthless to them people DONTBUY LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Its easy to set up the machines

zena72 12/3/2024

I love this machine. Washes and drys better than my old machines.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Perfect upgrade

RT1035 12/3/2024

Excellent product. Couldnt stand the old top loader anymore.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

I can run this from my phone

Mad Money 326 12/2/2024

very awesome units. clothes come out sooo clean cant believe how great and quiet this is
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Funcitional

Mjding 12/2/2024

I love the way the unit looks and the functionality of the controls being in the middle of the units.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Doesnt work

Randy Bij 12/2/2024

Purchased on 10/25/24and unit has not worked properly since install. LG does not have any techs available to repair unit. Unit gives a D98 error saying the duct work is blocked but the duct work isnt blocked because it isnt hooked up. I would not recommend this product.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Avoid at all costs

GoodbyeLG 11/19/2024

Bought this from Home Depot. Unfortunately only had 2 days to perform a return. The third day is when the dreadful loud banging noise started with the washing machine. LG customer service is trash. It has been 3 months and still not a visit to fix this issue one that they admit shouldnt be happening.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Do not purchase

CAB444 11/18/2024

This frontload washer/dryer is a disaster. It take 8hrs to dry 1 load. The machine plugs up easily and makes a mess to unplug. Do not buy this machine. Customer service took months to rectify
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Worst customer service

Rehmd 11/14/2024

I placed my order and after 15 days it arrived with damage dents. So I rejected the unit and replacement unit is ghosted. Its been a month since I placed the order but with no luck. Please avoid as other business have better customer service for same price.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Great upgrade u

RT1035 11/8/2024

Great product Very quiet. Works like its supposed to
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Excellent choice

Denfa 10/23/2024

I bought this unit a couple of weeks ago. Besides being beautiful it is amazing Its perfect for my laundry closet. Its the perfect size.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Loving this feature filled washer/dryer

JenAnder 10/18/2024

I have had this for three weeks now and am in love. The stainless steel color makes it look gorgeous and it has great features that I love using. The speed wash is great for clothes that arent really dirty but need to be refreshed.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love the washtower

Timmybob 9/23/2024

I bought the LG wash tower. Runs quiet does a great job washing and drying our clothes. Would definitely recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love how well it operates

Norrich 9/21/2024

We bought a different brand after we bought the house in2013. The tub would only hold a small amount of water so when I was doing a larger load I would have to put a couple of buckets of water in the tub. The machine was very noisy. Our son has this same LG Washtower and it works great at his business. We are loving it doing the laundry. It is a very quite machine and very efficient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Stop the vibration

Reb15 9/15/2024

I was so excited to get my new LG Wash Tower installed and begin using. What a disappointment Its absolutely the loudest washer Ive ever used. Additionally the spin cycle vibrates so bad that the unit moves from the wall and disconnects the dryer exhaust and jars the dryer door open. Is there anything we can do to stabilize the unit during the spin cycle? The unit fits perfectly in the space with a few inches on either side and sits on a tile floor.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Terrible customer service

Rosa Maria 8/30/2024

The washer/dryer tower is not working properly it is under manufacturer warranty. I called for service and they refuse to send someone for repair. They made me waste 3 hours on chat and on phone call.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Think twice

R8rks 8/30/2024

PRO: Looks good CONS: I have never had a washer that stinks like this one. Even my clothes dont smell or feel as clean and they are not as soft. I have to leave the door open on the washer so it doesnt smell all mildewy. I dont like having a washer that suggests I have to clean it after each load. Thats just crazy and it doesnt help it smell any better. As for the dryer my only complaint is that lint dirt sand Etc builds up on the lower portion of the seal on the door. Therefore extra mess.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great performance

Reba67 8/19/2024

I love my LG wash tower even after having it for a year I never thought Id enjoy doing laundry so much.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Sadly Disappointed

GMcK 8/19/2024

I like LG TVS. I no longer have a high opinion of LG appliances. Had this unit for 6 months. Started having door error codes on the washer about two months ago. Called LG for warranty service. By the time the technician came to my house the error code had reset and the unit seemed to be working. Technical also told me that we a 72 yo man and his 70 yo wife would have to separate the units so the technician could work on the washer. But since it seemed to be working they left without doing anything. A few loads later the door error code returned. The tech immediately ordered a door switch and main board for the washer. Ten days later after receiving the parts the technician came to my house. I had my grandson come from 90 miles away to help me unstack the dryer so the tech could work on it. He replaced the main board and door switch and started a test load. He stated he couldnt wait around for the load to complete. Almost to the end of the load during spin cycle the unit shut down and the panel went blank. It would not respond to pushing the power button. We hired a separate repair company to check the unit at our expense. It did turn on but only ran for a few minutes before shutting down again and not responding to the power switch. If he could get the main board which was questionable it would cost over $500 to replace it. We choose to go elsewhere for a different wash tower machine and cut our losses on this one. We were beyond the 60 Best Buy return window so getting our money back wasnt going to happen. LGs technical support for their new machines is pretty limited remove and replace units called out for a given error code. We have an alternative tower being delivered tomorrow and will not purchase an LG appliance again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Buyers beware

Frustrated with WKE100HVA 8/19/2024

I bought this washer dryer combo 1 year and 6 months ago. First the error message on the dryer to clear filter never goes out. Even when you clear clean and vacuum the filter area. Second the washer has picked clothes multiple runs in sheets to the point when they are ruined. Third I have done trouble shooting many many times and called the LG hotline to try to get this resolved. I called Home Depot where I purchased it. Unfortunately they told me they cant get a service center in my area to come out. So they sent me a email saying they would give me 100.00 and I would have to get someone myself. Im very frustrated that the warranty that was bought and the service from Home depot and LG have not helped. Would I recommend this washer dryer combo? .... Actions speak louder than words in my situation...
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Frustrated with WKE100HVA

Lu from Charleston SC 8/19/2024

I bought this washer dryer combo one year and six months ago. First the dryer error message to clear lent never goes away after cleaning and vacuuming vent area. Second the washer picks clothes and sheets. I have cleaned done troubleshooting per tech. Googled and called again and again to try to get a service through the Warranty department of Home Depot. I received a email stating they could not find a service that would service my unit in Charleston SC of all places. So the email said they would give me 100.00 and I could get my own service. Third I purchased a warranty extra so I would not have to hire someone. I am very frustrated with Home Depot and the LG department.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Efficient spacious and beautiful.

Clemen 8/16/2024

I purchased these over a month and go and they supersede my expectations. Love them. Super large capacity quite and the dryer is pretty fast on drying. Not to mention they look beautiful.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Horrible customer service

Last LG I will buy 8/9/2024

Bought w/dryer tower 8 months ago. Worked good until July 19th 2024. Dryer cones on then goes rogh back off. Lg sent techs out and they did nothing Said it was electrical on our end. Had electrician and electric company cone out said all electric was good inside and outside home. Lg said they will send another tech out for $350 I told them no I am not paying that because they dryer is less than year old. Horrible customer service. Still without dryer-august 9 2024.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Error Code

Brent Jacobs 8/8/2024

I bought this machine in June and immediately got an error code. Luckily I purchased insurance on it to resolve the issue however it has turned into a nightmare. The technician company that was contracted to fix the machine has twice failed to show up. LG customer service has been good at responding but informed me that I cant return the machine until they have had 3 attempts to fix it- but this is impossible because they dont show up in the first place. It is now August and I have yet been able to do laundry.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Disappointed

WKE100HVA dryer 8/7/2024

The dryer drum has a crack where it was welded together its catching my families clothing in it and ruining them When I call LG they ask if you have an extended warranty if not there is nothing they can do My dryer is 2 years old When you call the companies they recommend they dont service the area I live or say the cost of repair is close to buying a new dryer??
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great

Bill Moroney 8/1/2024

Overall the unit has been great. Have it in our cabin and the space we saved by going with a single up and down piece has been awesome.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great overall system

Ronjen 7/30/2024

We purchased the washer and dryer combo and have been satisficed with both components. Very happy with the new washer and dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Loving my LG Washtower

TiniRita 7/27/2024

After a recent visit to my local home improvement center I knew I wanted stackable/front loading machines for my small walk-in laundry room in an effort to maximize floor space to allow for additional storage options. Being vertically challenged I found it difficult to reach the controls for the top unit without a step stool and was very excited to find the Washtower solved my space and accessibility concerns without sacrificing capacity. Cycle customization and monitoring for both washer and dryer is easy with the use of the LG ThinQ app. Cant recommended this product enough
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Awesome Machine

LG Wash n style 7/22/2024

Its been 16 months and I am surprised how awesome this machine is. Water efficiency is amazing my water bill actually went down. I was skeptical of how clean my clothes got with so little water in the tub but they come out fresh and clean. With many downloadable wash cycles to choose from this baby is awesome. Easy to use an easy on the eyes when I get my utility bills. I dont give it a 5 star rating cause it cant unload fold and iron my clothes. Lol
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Unexpected issues

mjp78 7/20/2024

I bought this 11 months ago and had no issues until the last couple months due to vibration sensor and draining issues that we have been waiting for weeks to get it repaired by a technician under the warranty
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Susan Berardinelli 7/8/2024

I do like the product less detergent is needed but dont like that all water doesnt drain out and need to run a speed wash between loads with no clothes to wash it out- per installer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great features

Shawnna Horn 7/7/2024

I bought this a couple months ago and Im very happy with it. LG has great customer service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Great that the control panel is in the center

Marilyn Montgomery 7/6/2024

The washer sometimes knocks and makes load noice. The dryer is very quiet and is working great. Not sure if theres a balance problem when there isnt a full load. I have not seen anything in the instructions to address this problem. Will consult the manual. Otherwise everything else is okay
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great so far

Seth Roller 7/2/2024

The washer / dryer have worked exactly as I want. Would highly recommend this product
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Ann1942 6/27/2024

Ive had this wash tower for over a year and had no problems. Im very happy with it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

-and this critic saysTower Heist Get it now

Suri Nade 6/22/2024

First I love an LG product. We have been together for over 14 years. Every item that I have from them still works -phones tablets earbuds TVs Fridges. This is the first tower that I have had and I love it Its space-saving Uber modern and it performs efficiently my electric bill has decreased I also know that the clothes are cleaner than my old side-by-side rival machine. I was a bit worried about having this type of washer because I owned a similar one in the past not LG and the smell was still stinky after the cleaning cycle. LG is transparent in their instructions in caring for the machine. There is no musty smell in the drum. This fits any household and can handle your delicates and heavy duty loads Its pretty quiet too An adjustable chime when done for both machines. The app is a great tool for this machine as well The cost I paid was also great with a promotion.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Design flaw - soap in control panel

Wyliebro 6/3/2024

I had to get the computer panel replaced due to soap getting into the panel. I believe this is a design flaw since we pull the drawer our to put soap in it then close the drawer. How does soap get into the control panel? I had to pay to replace it the tech will have to come out for a third time because he couldnt get the right part. Pretty frustrated since this is a 2 year old machine.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great laundry and dryer system

LG laundry system 5/29/2024

I bought this item about a month ago. Since the first use had an issue but the technician came to fix it quickly and so far Im happy with it
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Good not perfect

Elsss 5/21/2024

Its a good machine. Washes and dries more than you think it will. Inside the rubber boot around the washer opening retains water so I suggest using a towel to wipe it dry all the way around to prevent mildew. I always keep the washer door slightly open too. Make sure you get all the parts that come with the machine. I was missing the foot pads the laundry hose bracket and the wrench to adjust the legs.
Originally posted on lg.com

Yes, I recommend this product

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