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3.6 | 170 Reviews

28 cu. ft. Smart wi-fi Enabled InstaView® Door-in-Door® Refrigerator

LG LMXS28596S

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu. ft. Capacity
  • InstaView® Door-in-Door®
  • PrintProof™ Finish

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Raid the Fridge Without Losing Your Cool

InstaView® Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

Image Feature

Door Cooling+

With Door Cooling+, door contents stay cool with blasts of cold air. And cold air in the freezer reaches more shelves, more evenly.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Image Feature

Double Freezer Drawers

Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Raid the Fridge Without Losing Your Cool InstaView® Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

Door Cooling+ With Door Cooling+, door contents stay cool with blasts of cold air. And cold air in the freezer reaches more shelves, more evenly.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Double Freezer Drawers Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu. ft. Capacity
  • InstaView® Door-in-Door®
  • PrintProof™ Finish
  • Double Freezer Drawers
  • Door Cooling+
  • ThinQ® Technology with ThinQ Care
CAPACITY
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Evaporator 1
Fresh Air Filter Yes
Linear Compressor Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 337 lbs. / 364 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231803571
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Folding Shelf 1
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 6 Total (2 Adjustable Gallon Sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction Spill Protector™ Tempered Glass
Temperature Control Pantry Yes
SUMMARY
Display Type Membrane / White LED
Series LG
Type French Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,480K 07/05/2021

Owner's Manual Spanish 11,487K 07/05/2021

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 1/31/2024 to 3/6/2024 Must be postmarked by: 6/6/2024

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 6/6/2024.

LG Buy More Save More Rebate

Offer Expires: 1/4/2024 to 2/28/2024 Must be postmarked by: 5/28/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 5/28/2024.

Watch Video

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

1 Stars

Its broken and no one want to help within Warrenty

Armando Jaimes 1/30/2024

I dont have time to enjoy it its still broken and Bestbuy wont replace it even though I got the 5 year protection plan and they have came out to try to fix it and they contacted LG to ask them if they can help and Ive been waiting 80 plus days now for some one to give me a responds on whats going to happen with this and no one wants to help me so I contacted LG and they told me they will call me In 3-7 business days and its been over 10 And I got a tct number from LG and thats their replacement number and still nothing so will I ever buy a crap LG product or anything from Best Buy again no no I wont oh and I have an escalation number from bestbuy and a replacement product number as well
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good features and good customer support

Bacher 1/23/2024

I bought this fridge about 4 years ago. The compressor failed a couple of weeks back. LG Support was very helpful. The technician came three days later and replaced the compressor in about an hour. Things breakdown the key is how companies fix the issue
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Disappointed

Rik555 1/20/2024

I bought this unit in 2020 and the French door needs improved upon so they seal correctly. I feel if they were both spring loaded this unit would be a better unit. I am dissapointed that I have had a repair person out twice in the past 3years. Currently the unit is broken and I have been without a working refrigerator for 21 days. I had my previous refrigerator for 18 years with no problems. If I had not purchased the extended warranty through the seller this would be a $2000 anchor.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

AndyArt 1/20/2024

I bought this unit almost 1 year ago and its been great I love the tap door feature. You can see whats in the door without opening your refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Nice product but having issues with the freezer

KCDrummer 1/15/2024

Nice product however I found that I really dont use the glass front feature to peak inside. The ice maker stopped working after 2 1/2 years and my freezer temp doesnt get cold enough.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Undependable

Mart1952 1/13/2024

Compressor went bad after 4 months and waiting weeks for LG repair company to get the part
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Keeps food cold And frozen.......

Dennis7 1/10/2024

Good warranty service when the compressor failed after a few years
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Loved it UNTIL it died Exactly 4 years after purch

RLMorgret 1/9/2024

Absolutely loved my lg frig loved the space love the double freezer ice maker and water dispenser worked great for exactly 4 years. Frig started to get alittle rattle noise and when we had come back from our fall vacation frig was hot and food was no good. So disappointing that it only lasted 4 years
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

No problem. UNTIL

Pamela Borger 1/7/2024

Initially I had nothing to complain with this refrigerator that I bought for my new house- UNTIL it broke after barely only 4 years. The freezer was the first to go the ice cream would be soft serve then the refrigerator went. The worst part is that it had been over a month and LG hasnt fixed the problem yet They sure dont make them like they used to
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

GREAT FEACHEARS

FARID BAHRAMI 1/2/2024

SUCH GREAT PRODUCT AND SERVICE SERVICE TECH ARE WONDERFUL AND ON TIME
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

I like the touch screen on it.

Vickie Bell 1/2/2024

The refrigerator stopped getting cold about 3 months ago and the icemaker does not work. I have had about 7 technicians come out and try to fix it and nothing still doesnt work. The freezer is the only thing that works.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Good refrigerator

morelater21 12/29/2023

Product has been a good refrigerator and we have enjoyed having it in our home. The only issues weve had is the blue wye shaped connector at the top back of the refrigerator began leaking at some point after installation. We pulled the frig out to clean and dust around the frig and found that water had destroyed some of our wood flooring and sheetrock. We figured out that whenever the front door water dispenser was used water sprayed out from the blue plastic hose connector. After a great amount of time searching for a replacement part which included speaking to LG help staff which was absolutely NO help we finally located a parts company that was able to help us locate a replacement part and fix the problem. The only other complaint we have is the ice cube container is way to small and takes forever to make ice even using the increased setting. Plus the ice maker is very noisy when it filling the ice maker with water and also when drops ice cubes into the plastic container in the door. So noisy that sometimes it interferes with our sleep.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great refrigerator great service

AhomeUser 12/29/2023

This LG frig is amazing I can talk about all the amazing features but Im sure you know if you do the proper research you get what you pay for most of the time. What really is amazing is the customer service that LG provided when our frig had a problem. They came out in a timely fashion and fix the problem quickly. The LG technician was Profesional and very helpful. When you buy LG with their service plan it is golden
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Service is great

Geena39 12/24/2023

Great LG service on time easy very nice knowledgable staff very accomodating
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great features

Ben57 12/23/2023

I bought my refrigerator 4 years ago I loved it until recently stopped working and I was disappointed its been fixed hopefully it will work for another few years I like the style inside and outjust crossing our fingers
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Great lookbut not well preformed thats a shame

Maysoon zia 12/18/2023

I bought this 4 years ago first refrigerator in my life does not last more 3 years we always had problems with oder in ice makerpressure from water dispenser it give a shower when ever you get waterthen finally died on us and lost thousands of dollars on food and medications then it took 2 weeks to come and fix it now Im afraid to fill it with groceries it might happen again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great fridge

GJZ1 12/15/2023

Great fridge keeps food fresh looks great and has lots of room
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

STAY AWAY FROM LG

Remyrollo 12/13/2023

We really liked this Fridge but it only lasted just over 4 years and when we reached out to LG for assistance in getting it fixed they force you into using a chat feature. The chat feature deletes your conversation after it closes out. When you contact LG again to followup the new person you work with cant access the chat log so you have to start over from beginning. And to make things worse they said they would reach back out to us to schedule a repair but its been crickets for over a week now. Stay away from LG unless you like being ignored.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

We like the see thru beverage door

mah50 12/12/2023

We purchased the refrigerator in 2019 it has been a good kitchen appliance for us.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Very Disappointing

MsPeop 12/10/2023

The 4 door refrigerator is not as I expected. It is not any larger than my OLD Frigidaire and holds less than my old reliable one. I am SO So very glad I did not trash the one I had at first. Tried to update but this technology is so much worst than the old maid. Ive had the ice maker replaced once and now its repeating the same problem of not making a full tray of ice and dripping water down the outside of the bucket/tray. Now Im having to contact LG once more to replace this one. I did not sign up for this.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great fridge

Kt1985 12/5/2023

I loved this fridge but unfortunately it completely stopped working a few months ago. The fridge is only 4 years old. Lg wouldnt do anything unless I had a receipt. Bought it from lowes. Lowes wouldnt go back that far to look for a receipt. Had a repair man come out and said there was a gas leak somewhere and it would cost upwards of $1500 to repair. To the dump it goes.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Not reliable enough

Bob91 12/3/2023

Beautiful design for a fridge. Evaporator went out in 8 months and took 4 weeks to complete repairs. Unacceptable
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor icemaker reliability and function.

Jeff86 12/1/2023

The issues I am having with the water and ice dispensers eclipse any positive feedback I may have. GVC Appliance repair has been to the house twice and got the water dispenser to work for a day but the problem has come back and now GVC is not returning my calls. Had I done my research prior to purchase I would not have purchased this model as it is commonly known this model has icemaker issues.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great product with all the features we wanted

thecandyman8 11/28/2023

After shopping around for a bit I can say that I am glad we went with this refrigerator for our home. The quality of the appliance is top-notch and both the wife and I love how much room this have. The IcePlus feature is great especially this past Thanksgiving when we had a number of family and friends over. We plan on using it for our holiday parties and Christmas as well. I love the Instaview feature which allows us to see what is in the fridge. The Door-in-Door is cool as well as we have items in the door itself that we use frequently so we can grab them without having ot open the fridge itself. I love the ice and water feature espeically the crushed ice which is great in my water and lemonade. My wife loves the huge freezer with the extra shelf that allows her to store all kinds of food in the freezer where it will last longer and save us money. Wtihout a doubt this is a great refrigerator and one I can highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Thin-Q Calls Home when a problem surfaced

AverageJoeBeekeeper 11/13/2023

My stepson bought this refrigerator a few years ago but recently the craft icemaker didnt seem to be working consistently. In looking at the Users Manual I noticed that it had Thin-Q so I downloaded the app and connected to the internet. About a day later I received an email from LG indicating that there was a problem with the Craft Icemaker and I should call the toll-free Service number. After a quick discussion LG sent a new icemaker which I was able to install in minutes and the Craft Icemaker is once again working well. It was the tipping point on my decision to buy my own LG Refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Reliable and Reachable

Linh2024 11/10/2023

This is our 2nd counter depth LG double drawers refrigerator we purchased. We love it. Very reliable. Theres 2 things that I would point out. If you fill the drawer up too high litle packets can fall behind drawers which in turn does not close tight. Second is the ice tray. If full and unused the plastic tray will expand and pot the latch off at the bottom. This is when no ice will produce or come out. Everything is very reachable is what I love most with this frig.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Features not working properly

SMH_12 11/7/2023

I bought my refrigerator 12/2022 and have had 3 technician service calls regarding the ice and water dispenser not working properly. Unfortunately tech support has not been able to resolve the issue.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Terrible product and service from Lowes and LG

Dissapointed and annoyed 11/3/2023

Purchased a 5 year warranty at time of purchase through Lowes. At the 4 year point neither LG nor Lowes will stand behind the product and fix it. Spent days on the phone trying to get service. LG finally came out and replaced the compressor but fridge still does not work and cannot get any help. We have now been without a fridge for 20 days and about ready to give up and get a new fridge. iIt will not be from Lowes and it will not be an LG product.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Enjoy the refrigerator

RandyR1 10/29/2023

I bought this fridge 3 years ago was excited to see repairs still covered. Still took some time to get the repair done.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Nice refrigerator. Not good icemaker

JCB100 10/26/2023

We bought this refrigerator in June of 2022. We started having trouble with the icemaker within 6 months.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Nice looking unit

Shaidur Rahman 10/25/2023

Its wasnt working I call lg they really did good job fixing it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

TAM101 10/22/2023

I BOUGHT THIS IN APRIL 2023 ALONG WITH AN EXTENDED WARRANTY. IT HAS A CRACK IN THE CASING ON THE LEFT SIDE OF THE BOTTOM FREEZER DRAWER. I NOTICED IT WHEN ICE STARTED TO BUILD UP ON THE INSIDE OF THE DRAWER. I CALLED THE WARRANTY DEPARTMENT AND THEY SAID THEY WOULD SEND SOMEONE TO FIX IT WITH TAPE. I WAS GIVEN A 8AM-5PM WINDOW AND NO ONE SHOWED UP. THEN WAS RESCHEDULED WITH THE SAME WINDOW AND WHEN REPAIR TECH CAME HE SAID IT COULD NOT BE FIXED. THE WARRANTY DEPARTMENT IS HORRIBLE TO DEAL WITH. THEY DO NOT WANT TO REPLACE THE REFRIGERATOR. I AM VERY DISAPPOINTED IN THE WARRANTY DEPARTMENT. OTHER THAN THE CRACK IN THE CASING I LIKE THE REFRIGERATOR.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great and professional service.

Bo Mar 10/19/2023

Service witch technician performed on my refrigerator was done very quick and professional. I had all answers to my questions.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Very poor performance

Annashukla 10/14/2023

Very poor performance . Ice maker doesnt work properly. Freezer broke.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

One year and already broken

Cole28560 10/14/2023

We bought the refrigerator a little over a year ago and weve already had to replace the fan.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Kevin Nasiatka 10/13/2023

I had bought our frig a while back and was happy. Until the compressor went out. Your service provider MS electronics came out and installed a new compressor. which also failed. Called them again and again. and made appointments and missed work to wait from them they never showed. this happen three times. your service center is very bad also. I went almost a month without the frig. Never again will I NEVER buy a LG AGAIN
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Donald Earl Frost 10/13/2023

I love the overall look of the refrigerator and its features.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent product and fencing great colors

LG products 10/5/2023

I love my LG Refrigerator its excellent product I really recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

DO NOT BUY

23JG 9/27/2023

If you plan on purchasing this make sure the filters are corrected. We purchased this refrigerator in 2021 and they redesigned the filter. Now none for. LG has not taken accountability for this despite multiple interactions with their support teams. I do not recommend buying fun from LG.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Compressor blew in less than 2 years..

estrella630 9/26/2023

Had my fridge less than 2 years. The compressor already went out. This is not good financially or for the environment. I will never buy a LG product again.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Warranty

Victor Charles 9/24/2023

Purchased 13 months ago ice maker leaking water at month 10. Tray is cracked and not cover due to not knowing actual issue
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Appearance in our Kitchen.

MICHAEL D SPANN 9/24/2023

I bought this refrigerator skeptically because of the high price but it is worth every penny Me and my wife both love all the features it has.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Great Features

Kevin McCary 9/24/2023

I bought this refrigerator 5 months ago and it still does not work correctly.We have had 6 different service people and various parts replaced.Conns has started a replacement and I am told we cannot get the manufacturer to replace the refrigerator.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Poor experience with LG service

Rich Jern 9/23/2023

I brought my first LG refrigerator in 2018 and they had to replace it in 2020 and just last week they had to replace the compressor I like this refrigerator bit it has not been a good experience also I was w/o it fo 12 days had to throw away all my food and they only offered me $250 for food replacement very low amount compared to the amount of food I lost and yes they did replace the compressor
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Horrible quality and even worse service

Mom of 5 in SC 9/22/2023

I bought this fridge 3 years ago and it died. It has been 5 weeks and it still is not repaired. The repairman thought it was the compress. It is 82 degrees in the fridge 30 hours after the new compressor.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

French store refrigerator freezer. And door and do

Jodi 2023 9/19/2023

I bought this frigerator in 2019 4th of July. We started using it and was very pleased with it. At first but as time went on we started noticing. That we loved it a lot it had lots of room period Service on it and no one would come out and service our refrigerator so LG finally decided to replace the entire refrigerator because it totally burned up it leaked water. It unthought everything in the freezer. Everything became warm in the refrigerator and the doors were very so I lost my brand new refrigerator freezer French store. And 2 freezers on the bottom. I had no idea what was wrong with I? Do not have a refrigerator now and I wont have one until the 23rd or the 24th of this month. I am sitting without a refrigerator. We are lucky that we bought the 5 year warranty on it. And we just bought a new one with another 5 year warranty on it as well.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Works great again

Rc79 9/18/2023

After service was great. Someone came out and fixed the refrigerator and was very helpful and thorough.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

great features

jodi 2023 9/14/2023

i bought this fridge 4 years ago and never had any problems till now. It started smoking so i quickly unplugged it and called the lg company and warrenty dept.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great experience

Jacpeyt 9/14/2023

Salesman spent plenty of time with us and answered any questions we had. Very nice fella
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Its OK and not longevity.

Lc jaskson 9/14/2023

3 years ago it was purchased. Compressor failed. Was replaced with a new one. The only negative is the function of the ice maker. Cubes freeze up and will not disperse ice into glass until you will have to get a ice pick and break it up in small bits to cycle through exit shoot.
Originally posted on lg.com

Yes, I recommend this product

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